Do you accept walk-ins?

Yes! Children are very welcome at the Coronation Street Experience. All guests aged 16 and under must be accompanied by an adult aged 18 or over. Children under 4 can attend free of charge, but still require a Free Child Ticket, which can be selected during booking.

Please note: To purchase a Child Ticket (ages 4-16), the system requires at least one Adult Ticket be included in the same transaction.

There is no public on-site parking at The Coronation Street Experience. However, various nearby car parks are available, with the closest being next door at the Imperial War Museum (private carparking charges apply). Please allow enough time to park and walk to the site – we recommend arriving 15 minutes before your scheduled tour time. Please see parking and travel information here: Plan Your Visit | The Coronation Street Experience

If there is availability for your chosen time slot, you can book additional tickets through our website as a separate transaction. However, please be sure to select the same date and timeslot as the original booking. If the timeslot is greyed out or not showing, it is fully booked and no longer available. If you require a child ticket to be added on, or are unsure and need assistance, please feel free to contact us. Whilst we can’t guarantee availability, we will do our best to assist.

Please note that our tours operate within a live TV filming site. Due to the unpredictable nature of production schedules, bookings may be cancelled or postponed up to 12 hours before your scheduled tour time.

In the event of a change to your booking:

• Direct Contact: We will endeavor to reach out to you directly via the email or phone number provided at the time of booking.
• Rescheduling: We will prioritize moving your booking to the next available date that suits you.
• Refunds: If we are unable to find a suitable alternative date, a full refund will be issued.

We recommend checking your messages prior to travel to ensure you have the most up-to-date information regarding your visit. We appreciate your understanding and cooperation in keeping the magic of television running smoothly!

Please check your spam or junk email folder as the confirmation email may have been filtered there. If you still cannot find it, please email us at info@coronationstreetexperience.co.uk with as many booking details as possible (name on booking, booking reference number and the date/time) for us to look into this for you.

Please allow 3-5 days for our team to respond. We always recommend creating an account with us so you can obtain your confirmation at your convenience. You will also be able to reschedule your tickets if required.

Please note, for safety and security reasons, we do not share booking information without the direct written permission of the lead booking holder.

GDPR Notice – Booking Information

To ensure the safety and security of all guests and to remain compliant with the General Data Protection Regulation (GDPR), please note the following regarding booking information:

Confidentiality
All booking data is treated as strictly confidential.

Third-Party Requests
To protect the privacy of our visitors, we are unable to share or discuss booking details with anyone other than the individual who made the reservation.

Authorisation
Booking information will only be released to a third party where we have received written permission from the lead booking holder.

Important Note
Please ensure that the lead booking holder is present or contactable for any enquiries relating to the reservation, to avoid delays at check-in.

Extras purchased during booking, such as Guidebooks, souvenirs or photo bundles, must be collected/redeemed at the Attraction on the day of your visit. We do not send out physical extras by post.