Tours operate on weekends and some bank holidays from 9:30 am – 4:30 pm.

The Visitors Centre and Exhibition are open weekdays 10:00 – 3:00 pm

Guided Walking Tour – please allow up to 2.5 hours for the entire experience

Star Tour – Please allow up to 3 hours for the entire experience

Arrive no earlier than 15 minutes prior to your booking time. Your booking time is your arrival time. Guests will not be allowed in any sooner than 15 minutes prior.

Tour sizes can vary; however, our tour groups are limited to a maximum of 50 people. This ensures a comfortable and enjoyable experience for our guests.

The tour runs in most weather conditions. Please dress appropriately with suitable footwear. Shelter on the tour route is limited. Bring raincoats, umbrellas, warm clothes or sun protection as needed.

The tour runs in most weather conditions. Please dress appropriately with suitable footwear. In cases of severe weather (e.g. snow or ice), tours may be cancelled or rescheduled. You will be contacted with options such as a full refund or rebooking without additional charge. No other compensation will be given.

While the Coronation Street Experience is focused on the iconic external sets, you can still enjoy a close-up look at some of the show’s most beloved interiors. Our Exhibition includes detailed replica sets of the Rovers Return, Roy’s Rolls and the Dobbs’ home (formerly the Duckworths’), offering a great opportunity to step inside these familiar spaces. Please note that the actual internal studio sets used for filming are closed to the public and not part of the tour.

Guests are welcome to take as many photos as they like throughout their visit, unless otherwise stated. As this is a working set, your tour guide will advise if any areas are not suitable for photography. Filming or audio recording is not permitted at any time.

Yes! Our on-site café, located in the Visitor Centre, serves a selection of snacks, sandwiches, sweet treats, and hot and cold drinks. It’s the perfect spot to enjoy a bite before or after your visit. Please note that only bottled water or water in a sealable container is permitted during the tour itself. See the menu here: CAFF Menu | The Coronation Street Experience

Toilets are available in the Visitor Centre before and after your tour. As the tour takes place on a live working set, there are no toilet facilities available while on the tour route. If a guest requires the facilities during the tour, they will need to be escorted off the set by a member of staff and may miss part of the experience.

Yes! The Experience is family-friendly, with plenty of fun moments for fans of all ages. Children must be supervised by an adult at all times.

Ticket prices vary depending on the type of experience you choose – Guided Tour, Star Tour, or Exhibition-only. For the most up-to-date pricing and availability, please visit: Book Now | The Coronation Street Experience

Yes! Children are very welcome. All guests aged 16 and under must be accompanied by an adult aged 18 or over. Children under 4 can attend free of charge, but still require a Free Child Ticket, which can be selected during booking. Please note: to purchase a Child Ticket (ages 4-16), the system requires at least one Adult Ticket be included in the same transaction.

There is no public on-site parking at The Coronation Street Experience. However, various nearby car parks are available, with the closest being next door at the Imperial War Museum (NCP charges apply). Please allow enough time to park and walk to the site – we recommend arriving 15 minutes before your scheduled tour time. Please see parking and travel information here: Plan Your Visit | The Coronation Street Experience

If there is availability for your chosen time slot, you can book additional tickets through our website as a separate transaction. Simply be sure to select the same date and timeslot as the original booking. If the timeslot is greyed out or not showing, it is fully booked and no longer available. If you require a child ticket to be added on, or are unsure and need assistance, please feel free to contact us. Whilst we can’t guarantee availability, we will do our best to assist.

Yes, you can reschedule your visit up to 48 hours before your scheduled tour via your online account. Please note that a £5 administration fee applies: Manage My Booking | Coronation Street Experience.

If you need to reschedule within 48 hours of your visit, you cannot do this via your online account. Instead, please contact us directly, and we will assist you during our email operation hours – Monday to Friday, 9 am to 5 pm. Rescheduling is at the discretion of management. Please note that a £10 rescheduling fee will apply.

Tickets are non-refundable and non-transferable. We recommend reviewing the full T&Cs before purchase. Exceptions may only be made at our discretion in very exceptional circumstances.

Please check your spam or junk email folder as the confirmation email may have been filtered there. If you still cannot find it, please reach out to us with your booking details so that we may assist you. Please note, for safety and security reasons, we do not share booking information without the direct written permission of the lead booking holder.

Extras purchased during booking, such as Guidebooks, souvenirs or photo bundles, must be collected/redeemed at the Attraction on the day of your visit. We do not send out physical extras by post.

We strongly recommend booking in advance as availability is limited and we often sell out prior to the day. Walk-ins are welcome, but not guaranteed entry.

1. Exhibition: Includes access to the Exhibition, cinema and gift shop – weekdays only
2. Guided Tour: Includes access to the Exhibition, cinema and gift shop with a 90-minute tour of the outdoor set – weekends only
3. Star Tour: Includes access to the Exhibition, cinema and gift shop with a 90-minute tour of the outdoor set and a meet and greet with a mystery cast member – weekends only

Please check the booking page for available tour types and dates.

Gift vouchers purchased directly through us are valid for 12 months from the date of purchase. This means your visit must be booked and take place before the expiry date. Once a voucher expires, it cannot be reinstated.

Voucher extensions are not guaranteed and granted only in exceptional circumstances, at the discretion of our team. If you believe you have a valid reason, please contact us directly with your voucher details and reason for the extension request.

Please note: extensions can only be considered for vouchers purchased directly through us. While we are unable to extend third-party vouchers, we’re happy to assist where possible.

Please email us info@coronationstreetexperience.co.uk with as many booking details as possible (name on booking, booking reference number and the date/time) for us to look into this for you. Please allow 72 hours for our team to respond. We always recommend creating an account with us so you can obtain your confirmation at your convenience. You will also be able to reschedule your tickets if required.

As part of our effort to remain environmentally conscious, all vouchers are delivered electronically via email. We do not send physical vouchers in the post.

If you are experiencing issues with your voucher, please ensure you are doing the following:

Copy and paste the code correctly with no additional spaces or typos.

Use the following link to redeem your voucher and select the correct voucher issuer – Coronation Street, Virgin Experience Days, BuyAGift, etc.: Redeem Your Voucher | Coronation Street

If dates are not showing up, the following could be the reason(s) why:

Vouchers must be redeemed for a date that occurs before the expiry date of the voucher.

If the date you are looking for is within the valid period of the voucher and still not showing, then we are fully booked or closed for filming.

If none of the instructions above help resolve the issue, please reach out to us for assistance.

Yes, upgrades may be possible depending on availability. Please contact us directly with your booking or voucher details, and we’ll advise on the next steps.

Please note: only vouchers purchased directly through us are eligible for an upgrade. Vouchers issued by third-party providers cannot be upgraded.

Yes, we offer a 15% discount on Guided Tours for Blue Light cardholders and NHS workers. To qualify:

The eligible individual must be present on the day of their visit with a valid ticket for themselves.

Valid NHS or Blue Light ID (or current proof of employment documentation) must be shown at admissions upon check-in.

The discount does not apply to Star Tours or gift vouchers.

If you upgrade to a Star Tour later, the full Star Tour price will apply.

To use the discount, enter code BLCSE15 at checkout.

Our bundle ticket gives you access to both the Coronation Street Experience in Manchester and the Emmerdale Village Tour in Leeds at a discounted rate.

How it works:

At checkout, you’ll select a date for your Coronation Street tour.

After checkout, you’ll receive a confirmation email along with a voucher for the Emmerdale Village Tour.

You must redeem your Emmerdale voucher on the Emmerdale Village Website to secure your tour: Redeem Your Voucher | Emmerdale Village Tour
Important to know:

Tours take place in two different locations. The Coronation Street Experience is located in Manchester, while the Emmerdale Village Tour is located in Leeds. No transport is provided between each location. Guests are required to arrange their own travel.

Many guests choose to visit on tour on a Saturday and the other on Sunday due to the distance between them.

Vouchers are valid for 12 months from the date of purchase and must be redeemed for a date that occurs before the expiry date.

Please note: bundle tickets apply to Guided Tours only. Star Tours are not included and cannot be upgraded from a bundle ticket. Star Tour tickets must be purchased separately.

A cast meet-and-greet is included only with Star Tour tickets, where a mystery cast member will join the group for part of the visit.

For safety and security reasons, we’re unable to reveal who the featured cast member will be in advance. Their identity is kept a mystery until the moment you meet them on the day, adding to the excitement and surprise of your Star Tour experience!

You can see all current availability via the booking calendar. We release new tour dates regularly. As the site is a live working television set, the release of dates and their availability are dependent on ITV’s production schedule. To stay up to date, we recommend signing up for our mailing list: Newsletter | The Coronation Street Experience

Yes – The Coronation Street Experience is fully accessible, including the Visitor Centre and Exhibition area, located on the first floor, with access to a lift if required. The external street tour takes place on a working set, which includes cobbles, kerbs and uneven surfaces. Wheelchairs, mobility scooters, and walking aids are welcome, but due to safety regulations, we are limited to 2 wheelchair or mobility scooter users per tour.

Guests who require assistance are entitled to one Free Carer Ticket per full-priced ticket.

• This must be selected at the time of booking.
• If a carer ticket needs to be added later, please contact us directly so we can add this on to your booking – no refunds will be issued retrospectively.
• Acceptable proof of eligibility includes: PIP, DLA, Access Card, Attendance Allowance, or a Blue Badge.
• The guest receiving support must attend for the carer to be admitted free of charge. The guest receiving support can choose whoever they would like to attend along with them; they do not have to be a registered carer.
  

Yes, we allow the following:

• Registered guide dogs
• Hearing dogs
• Medical alert dogs
• Support dogs

Please contact us in advance after booking your visit and provide your booking confirmation number so we can make a note on your record that you will be bringing an assistance dog. If available, please bring formal ID for your assistance dog on the day.

**No other pets or dogs are permitted on-site due to the working nature of the set.

Yes, a printed script of the tour is available upon request. Please ask Admissions when you arrive.

Yes, you’ll have the opportunity to visit our gift shop during your experience, filled with mementos from your visit to the cobbles. Alternatively, a selection of fan favourites are available to purchase here, via the ITV Shop.

Accessible toilets are available in the Visitor Centre before and after your tour. As the tour takes place on a live working set, there are no toilet facilities available while on the tour route. If a guest requires the facilities during the tour, they will need to be escorted off the set by a member of staff and may miss part of the experience.

Only registered assistance dogs are permitted on-site, including guide dogs, hearing dogs, and medical or support dogs. Unfortunately, no other pets or dogs are allowed due to the working nature of the television set.

We do not offer luggage storage or cloakroom facilities. As this is a live working television set, we’re unable to hold or supervise personal belongings during your visit. Please make alternative arrangements in advance, as we cannot accept responsibility for any unattended items.

Only small bags (under 40 cm x 35 cm x 19 cm) are permitted on-site. Please note that security reserves the right to search any bags brought onto the premises.

If your Visit Manchester Pass includes The Coronation Street Experience, please redeem your voucher through our website to select a date and time for your visit.  Follow the instructions provided with your pass.

Yes, ITV also operates the Emmerdale Village Tour in Leeds. Like Coronation Street, this is a unique opportunity to explore a real working television set. You can even purchase a bundle ticket to enjoy both tours a discounted rate.

ITV also runs the Ninja Warrior UK Adventure Parks, located across the UK – fun and active indoor obstacle courses inspired by the hit TV show